Placer Dispute Resolution Service

About the Organization

Placer Dispute Resolution Service (PDRS) is a non-profit organization committed to assisting people in resolving their disputes through mediation. They have provided mediation services to the citizens of Placer County since 1992.

The goal of mediation is to develop a settlement agreement that is practical, realistic and workable. A mediated agreement is best when it meets the needs of all the parties and endures over time. Even if a mediation agreement is not reached, participants may find a benefit in opening lines of communication.

In addition to providing mediation services for a wide range of disputes, PDRS offers training programs in collaborative negotiation and mediation.


Major funding for PDRS is provided by Placer County through a surcharge on Superior Court civil filing fees.

About Mediation

Mediation is a way for people to work out their problems and arrive at mutually acceptable agreements with the help of trained, impartial mediators who facilitate productive communication between disputing parties. It is a voluntary settlement process which allows you to control the decisions that affect your family, business, finances, and life rather than having an outcome imposed upon you by a third party.

Mediation focuses on the future rather than on the past, to identify what will resolve the dispute now.

Issues Mediation Can Help With

  • Annoyance complaints
  • Business disputes
  • Landlord/Tenant
  • Neighbor vs neighbor disputes
  • Noise
  • Parking
  • Pets
  • Property damage
  • Property use

Mediation Process

  • You contact PDRS and explain the problem. They will ask questions, and answer your questions.
  • With your approval, they then contact the other person and explain mediation and its benefits. Before you talk with the other party in mediation, you both talk with the case developer to help identify the issues at the root of the conflict.
  • If both of you agree to meet, PDRS schedules a mutually agreeable time and location for the mediation session.
  • The mediators help focus on the best options for resolving the disputes. You and the other party must mutually agree on a resolution.
  • Final agreements may be oral or written. The agreement represents a commitment to resolve the problem.

Successful Mediation

A successful mediation can help the parties:

  • Arrive at resolution of the problem.
  • Clarify viewpoints, interests and positions.
  • Define issues and concerns.
  • Generate options and alternatives for resolving the dispute.
  • Improve communication.
  • Reduce time, cost, and stress associated with resolving disputes.

If you have a case before the courts, your written agreement can be entered into the record of the court, if you wish.

Benefits of Mediation Process

While the primary goal of mediation is to resolve differences, mediation also:

  • Allows you to control decisions that affect your life.
  • Costs less than litigation.
  • Is confidential, avoiding public disclosure of personal problems.
  • Is less formal than litigation.
  • Is quicker than litigation.
  • Promotes communication and cooperation.
  • Reduces conflict and helps keep relationships intact.

Who Can Mediate

Anyone with a desire to settle disputes reasonably and at less cost can reach agreement in mediation. Mediation is effective even when conflict or anger is high and communication has broken down.

Mediators are trained in mediation, conflict resolution and collaborative negotiation techniques. Mediators are impartial; they do not take sides or push for any one solution.