Complaints
A primary District function is to investigate and resolve complaints concerning air pollution that adversely impacts you and your community, including, but not limited to, air pollution that involves the release of:
- Chemicals
- Dust
- Engine Exhaust
- Excessive Odor
- Smoke
If you have a health emergency requiring medical treatment, call 911. The District is an enforcement agency for air pollution regulations and is not a first response agency for emergencies.
Vehicle Exhaust
To report smoking vehicle exhausts or excessive bus or vehicle idling please call the California Air Resources Board's Vehicle Complaint Hotline, 800-363-7664 or 800-END-SMOG.
Code Violations
To report possible violations of Placer County codes and ordinances, including complaints of odors from Cannabis (marijuana) cultivation, please go to the Code Compliance page.
Notice of Office Closure
During the week after Christmas, December 26 through December 29, the District Offices will be closed and complaints that are made by phone should follow the non-business hours procedures. Complaints may be made online or by calling 530-745-2330. All complaints received will be investigated.
Regular Business Hours
Monday through Friday
8 a.m. to 5 p.m.
A District representative can take your complaint over the phone
Non-Business Hours
Monday through Friday
5 p.m to Midnight
Weekends and Holidays
8 a.m. to Midnight
Your call will be transferred automatically to the Placer County Sheriff's Dispatch, who will forward your information to a District after-hours inspector. (Press 4 to be transferred to Dispatch.) From midnight to 8 a.m., your call will be transferred automatically to the Placer County Sheriff's Dispatch. District staff will respond after 8 a.m.